DATES
-
DURATION
5 Days
FEES
624
 USD
62,400
 Kshs
*** Fees are subject to change. Students will be notified of the actual course fees when they are issued the Letter of Acceptance.

Campus
Wilson Airport Campus
Course Description

The course aims at imparting the right skills, knowledge and attitude that will ensure that you provide exceptional customer service that achieves the desired results and gets noticed.
 

Language
English
Mode of Delivery

The course is composed of 7 modules and a total of 26 hours. The course is composed of classroom lectures, group work and class exercises.

 

Who Should Attend

The target population are officers working are planning to work in the aviation industry whereby they have or will have direct contact with both internal and external customers.